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It is at this time that my attention is drawn to the sign scrawled
on the airport equivalent of a chalk board - the white board.
"free charge to refill"
A warm feeling washes over me. The fact that I have an innate talent
for my own language warmes my heart, my internal plumage bristles
and I begin to mentally strut around the airport. I am an effortless
expert. I glance around for someone to enlighten but of course I
cannot speak Mandarin, Cantonese or anything other than English,
but that's not the point. Actually I am painfully aware of what
a success that sign is, unfortunately some people are not and I
wince when I hear the English bastardise their own language asking
for "Tiew kippa ties, pleeze" with no recognition or empathy
for the person behind the counter for whom English is not their
first language. Some people just don't stop to think, even for a
little while. I like to think that I am the first to be impressed
when someone speaks English to me, however incorrect grammatically
that which it is. However, what does bother me (and no doubt bothers
people from other cultures), is when corporations pretending to
be your global buddy cannot be bothered to research you own language.
The irony is that it would be ever so easy (and cheap). There are
hundreds of us stuck at airports waiting to have our linguistic
skills put through their paces.
"Excuse me sir, do you speak English?
Which phrase inspires confidence in our product please?
i) Magnatech is goodly in quality
ii) Magnatech is highest in best price
iii) Magnatech is the best in its field
I rest my case.
To further illustrate my point, in the seat pocket of the seat
back in its upright position in front of me was a handy leaflet
from the friendly airline. "In-Flight Healthcare", it
stated proudly. I was captivated. This wasn't even a cafeteria style
healthcare program and it was free and readily available to anyone
who had stowed their tray table correctly in its upright position.
I learnt many things. For example, were you aware and I quote
Heart Attack occurs twice as often in the air than on the ground.
Not to take air travel, if you have recently suffered from a heart
attack.
Perhaps it should have said you should think twice as many times
before flying.
However, it was a little vague on whether you need to factor in
whether the last time the cold fist of death gripped your heart
prior to this trip was at altitude or on good old tera firma.
The pamphlet also covered Diabetes, Deep Vain Thrombosis and Pregnancy
but my favourite top tip was in the section under 'Preparation Before
Departure';
Make sure you do not have any immune system problem
This could have of course been a reflection of Asia's refusal to
acknowlegde HIV and AIDS but I think not, most of the ASEAN members
have very good AIDS awareness campaigns. Perhaps it was more an
effort not to offend some passenger's sensibilities on the subject.
More than likely though they really just didn't want people to travel
with poor immune systems.
I wonder what new advice has been added with the recent SARS phenomina?
Unfortunately my ranting doesn't stop at the global corporations.
The Ko Samui tourist board is also guilty of negligence and due
diligence in researching their current poster campaign.
Keep Samui Clean Food Good Taste
This phrase has kept me awake at night.
The more you try to make sense of it the less sense it makes. It
takes on an almost Escher like qualities. As a whole it could mean
"keep the food on samui clean and it will taste good".
This would suggest the sign is intended to educate the businesses
on samui in which case why not have it in Thai? I am also concerned
that before this enlightening campaign the purveyors of amalgamated
edibles were unaware of the benefits of clean food as it pertains
to the appeal of the finished product.
Perhaps then we are missing a comma?
Keep Samui Clean, Food Good Taste
This makes more sense to me than the latter but not much more.
Broken down into two parts this has two messages. "Keep Samui
Clean" is perfectly acceptable but the "Food Good Taste"?
Does it mean that in keeping the island clean that tastey food will
follow? Or does it mean both to "Keep the island clean and
keep the food tasting good"? Either way it has nothing to do
with the visitor and more to do with the people who live here so
why is it in English in the first place?
There is a third option which is to look at the phrase as being
completely symmetrical, the line of symmetry being the word clean.
This gives us
Keep Samui Clean |
Clean Food Good Taste
which is perhaps as close as we are going to get to making sense
of this aphorism.
Finally, you are a small Thai business wanting to set up shop at
Bangkok International Airport. A café is where you think
it's at. Weary travelers can stop to refuel and reflect upon the
journey ahead. You want a name that inspires quality and good service
at a reasonable price (this is after all an airport). Your investors
and friend's are all canvassed as to a name that personifies these
qualities. A name which instills confidence in the venue and sets
the expectation of the level of service one can expect. After a
fretted meeting where tempers frayed and insults flew the name is
passed unanimously.
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